# Trinity

> Trinity is an AI voice assistant for car dealerships that answers every call, books appointments into existing DMS systems, and keeps teams informed in real time.

## About

Trinity is a UK-based B2B SaaS product built for automotive dealerships. It provides an AI-powered virtual phone assistant that handles inbound calls, schedules service and sales appointments, and integrates with the dealership's existing systems — so no call goes unanswered.

Founded by Jacob and Max, two experienced founders who saw the same problem from the customer side: you find a car at 8pm, try calling, nobody picks up, and by the time someone gets back to you, you've moved on. On the dealership side, teams are stretched thin juggling walk-ins, service bookings, parts queries, and a phone that never stops ringing. Trinity backs them up — on brand, 24/7.

## Onboarding

Trinity agents learn from your training manuals, internal documents, and real calls to handle customer conversations like your real team.

- **Upload your documents**: Training manuals, price sheets, scripts — Trinity absorbs your entire knowledge base in minutes.
- **Shadow your best reps**: Trinity studies real calls to learn how your team handles objections, books appointments, and closes.
- **Live in days, not months**: No lengthy IT projects. Trinity is trained and taking calls within a week of onboarding.
- **Test before you go live**: Run practice calls in a sandbox to fine-tune tone, routing, and responses before launch.
- **Gets sharper over time**: Trinity learns from every conversation and improves its accuracy with each call it handles.

## Platform Features

Every call answered, every appointment booked, every missed call recovered — with full visibility into what's working and what's not.

- **Every call answered**: 24/7 under three rings, no hold music, no voicemail.
- **Appointments booked instantly**: Directly into your DMS and service scheduler.
- **Missed call recovery**: Instant SMS when a call drops, so you get a second chance.
- **Smart escalation**: Knows when to transfer to a human every time.
- **Fewer no-shows**: Automated appointment reminders via text and voice.
- **Full visibility**: Every call transcribed with outcomes in one dashboard.

## With vs Without Trinity

- Without: 15–30% of calls unanswered — revenue lost daily. With: 100% of calls answered, every revenue opportunity captured.
- Without: Staff stuck on routine calls, not closing deals. With: Staff free to focus on high-value interactions.
- Without: High staff turnover and constant retraining. With: Consistent service, zero retraining needed.
- Without: After-hours enquiries lost to competitors. With: 24/7 coverage — even when competitors close.

## DMS Integrations

Trinity integrates with leading automotive DMS platforms:

- CDK Global
- Keyloop
- Tekion
- Reynolds and Reynolds

## Company

- **Company**: Future Laboratories LTD
- **Company Number**: 17047436
- **Address**: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
- **Location**: United Kingdom
- **Industry**: Automotive SaaS
- **Website**: https://trinityapp.ai

## Links

- [Trinity Homepage](https://trinityapp.ai)
- [Book a Demo](https://trinityapp.ai/#book-a-demo)
- [Call the AI Assistant](tel:+441182305780) — +44 118 230 5780